FAQs

Who we are?

We are Canadian Health and beauty online store website. We are thriving our best to include lots of daily need items. We are located in Toronto.

What we sell? 

We sell most of the products for all your needs like Baby care, Beauty care, Body care, Hair care, Health care, Home care and Groceries. We are trying our best to add more and more products on regular basis.

Do we sell prescription drugs? 

No. We do not sell prescription medications.

Why do you need my Personal information? 

We need that for your better shopping experience.

Can I trust ShopBuzz.ca?

At ShopBuzz.ca we work hard to be the most trusted and friendly company you ever shopped. We secure all your private information using strong encryption technology which ensure your information is always transferred using secure lines. We never sell or give any private information about our valued customers. 

What payment methods do we accept?

We accept Visa, MasterCard and American Express.

Is there any age limit to order at ShopBuzz.ca?

To order at ShopBuzz.ca you must be the age of maturity as defined by your province. If you are not an adult then please have a parent or guardian make your purchase for you.

Is my order subjected to tax?

Tax depends on the province we deliver your order.

How do I check my order status?

Once your order is placed you will be notifies by e-mail that your order is confirmed.

When will I be charged for my order?

It will be charged as soon as you place the order.

Can I make changes in my order that I have already placed?

Yes, you can. We can try to make changes in your order prior to shipping, but no guarantee. 

Do I need a ShopBuzz.ca account to place my order?

Yes, you need to have a account with ShopBuzz.ca.

Where do we ship?

We ship all over Canada served by Canada Post.

How long will it take to receive my online order?

All orders do need 1-3 days of processing time. Once your order leaves our warehouse, the estimate delivery time depends upon where you are located.

How do I track my order?

Once the order is confirmed, you will receive an e-mail with tracking number.

Where can I find my Referral Code?

You can find your Referral Code by logging into your account and going to "Referrals".

How can I use my Referral Code?

You can provide your Referral Code to your friends and family members when they register with ShopBuzz.

What is your return policy?

You can refer our Return Policy guidelines.